How to fix Hills folding clothesline not holding up on one side?

[kymmccarthy11]

I bought this clothesline only last month. Has been working well until yesterday when one of the sides droops and doesn’t seem to lock in like the other side.  There has been no weight, impact or other damage done. It just stopped connecting.  

     

[Jason]

Hi @kymmccarthy11,

Welcome to Bunnings Workshop. It's great to have you as a member of the community. 

Here are the steps from Hills:

• Stand facing your clothesline - front on and centred
• Gently raise your folding frame clothesline from the lowered position
• There should be a clicking noise once your clothesline is horizontal
• Your Hills folding frame clothesline is now locked in place.

Don’t raise your Hills folding frame clothesline any further. If you overdo it, the clothesline will unlock and not stay in place (horizontally).

Please let us know how you go. Our resident Bunnings D.I.Y. experts might have some other tips or be happy to organise a replacement item if it is faulty. 

Thanks,

Jason

[EricL]

Hi @kymmccarthy11 

Please let us know if the resetting of the arms re-aligns the frame. If you run into any other issues, please don't hesitate to post a question.

Eric